Due to the nature of digital downloads, they are NONREFUNDABLE.
Due to the fact that all of our products are custom made to order, we DO NOT accept refunds or returns. However we MAY be able to offer an exchange due to the following circumstances:
Defects: If you are unhappy or notice a defect in your purchase, please contact Sweetly Ever After Bake Shoppe LLC within 24 hours and we will do what we can to resolve the issue.
Exchanges: If you bought the wrong product please contact us immediately and we will see if we can exchange for the correct product. If the product is already in production, exchanges or refunds will not be allowed.
For any questions or concerns, please contact us at firstname.lastname@example.org